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  1. The Good Things It was a routine day with a regular issue “I didn’t receive my registered mailâ€. I bought an item and that was shipping via registered mail from Singapore; status is showing that it has reached Kuwait on 10th of March and today was 24-March-2015. During this gap from 10 to 24, I’ve been to Kaifan Central Post Office, Abu Halifa post office, KOC post office Ahmadi and Ahmadi Post office 3 Times. Long story short either I was told to go to my area post office which is Ahmadi or simply “Maa Fi†and waived away. During my 3 visits to Ahmadi post office; I heard it a lot “Maa Fi†and few times that it didn’t came. Luckily one day I was surfing net for any possible help or solution, I came to Ministry of Communication “Postal Sector†Site; on that page is a picture of Asst. Undersecretary and link to the site which is in Arabic and contains some basic info. Site: http://moc.kw/English/post.html Randomly I sent a text to Asst. undersecretary Engineer Meiagib Nasser Al-Dossary, and after 45 minutes I got a mobile call from Airport Post office, that guy asked my tracking number and found it in less than two minutes saying that “We received it back from your area Post Office†and you will receive it after 2 days from your own area. I didn’t almost believed that, kind of shock that a mail I’m searching can be found so easily. I got a call from another guy and asked me same details and asked about problems I faced at area Post Office. I told him that they have found it at airport “returnedâ€. I believe all thanks to Mr. Meiagib Nasser Al-Dossary (Asst. Undersecretary). After those two calls, I got a call from him “sorry for delay and in future if I need any postal help I can contact himâ€; that felt very nice. To check that further, I spread the word out of this help and asked my friends (who are also waiting for their registered mail) to contact him and results was again the same. He was helpful and guided them to write person. I believe Mr. Meiagib is kind enough to let anyone contact him for help and solve the issues. It surely can be one of the good things in Kuwait. I hope anyone get help from this incident. Good Day…!