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  1. I requested for flight date change. Made the payment. It has been 1 week, till now they have not provided me the new ticket. I mailed,called them several times, but no use. I used mytrip.com. Never again through agents, will deal directly with airlines even it cost me more. Never ever use any online airline agents.They are cheaters. Its always better to book directly with the airlines. Book directly with the airline for best prices, less stress and fewer hassles.